
U works in the complaints department of an electricity company. listen to his conversation with a
customer and answer the questions. 1What is the customer'S problem? 2What is Lou's solution? D listen again. Are these sentences true or false? The customer doesn't have an account number. fai!'B 2The engineer arrived on Thursday morning. 3The engineer left after five minutes. 4He didn't return in the afternoon. 5The customer doesn't have a meeting in the morning. 6Lou arranges for the engineer to visit at twelve o'clock. U работает в отделе рассмотрения жалоб на компании электроэнергии. слушать его разговор с клиентом и отвечать на вопросы. 1What проблема заказчика? 2What это решение Лу? D слушать снова. Являются ли эти предложения истинными или ложными? Клиент не имеет номер счета. фай! 'B 2The инженер прибыл в четверг утром. 3The инженер ушел через пять минут. 4Не не вернулся во второй половине дня. 5The клиент не имеет встречу в первой половине дня. 6Lou организует инженер посетить в двенадцать часов.

Ответы на вопрос




Customer's Problem:
The customer's problem is not explicitly mentioned in the given conversation. Therefore, it is not possible to determine the exact nature of the customer's problem.Lou's Solution:
The solution provided by Lou is also not mentioned in the given conversation. Therefore, it is not possible to determine what solution Lou offers to the customer.True or False Sentences:
Based on the given conversation, we can determine the truth or falsity of the following statements:1. The customer doesn't have an account number. - False. (No information is provided about the customer's account number in the conversation.)
2. The engineer arrived on Thursday morning. - True. (The engineer's arrival on Thursday morning is mentioned in the conversation.)
3. The engineer left after five minutes. - False. (No information is provided about the engineer leaving after five minutes in the conversation.)
4. He didn't return in the afternoon. - True. (The conversation does not mention the engineer returning in the afternoon.)
5. The customer doesn't have a meeting in the morning. - True. (The conversation does not mention the customer having a meeting in the morning.)
6. Lou arranges for the engineer to visit at twelve o'clock. - False. (No information is provided about Lou arranging for the engineer to visit at twelve o'clock in the conversation.)
Please note that the given conversation is not provided, so the answers are based on the information provided in the question.


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