Question

Выберите слово, которое лучше всего завершает каждое предложение. 1. Customers with valuable items should use the __________ provision. a) safe deposit b) secure c) savings d) lock-up 2. The customers of a particular hotel are known as the ______________ a) guest list b) long stays c) clientele d) usuals 3. When guests arrive the receptionist usually asks them to sign the ___ . a) register b) bookings form c) ledger d) guest bill 4. Each day the _____________ list shows the names of the guests expected. a) stop-go b) records c) arrivals d) room 5. If guests lose their room keys, a member of staff can open their room door with a _________ key. a) main b) passage c) pass d) card 6. Messages for guests who are out should be placed in the appropriate ________ at reception. a) pigeon-hole b) keyhole c) bird box d) key hook 7. .Hotels may manage to fill vacant rooms with ___________ bookings. a) opportunity b) chance c) early d) provisional 8. People who have booked but don't arrive are known as a) delays c) failures b) no comers d) no shows

Answer 1

1) lock-up
2) clientele
3) register
4) arrival
5) pass
6) pigeon-hole
7) provisional
8) no shows

Answer 2

1. Customers with valuable items should use the a) safe deposit provision.

The provision that customers with valuable items should use is a safe deposit.

2. The customers of a particular hotel are known as the c) clientele.

The term used to refer to the customers of a particular hotel is clientele.

3. When guests arrive, the receptionist usually asks them to sign the a) register.

When guests arrive at a hotel, the receptionist usually asks them to sign the register.

4. Each day, the c) arrivals list shows the names of the guests expected.

Each day, the list that shows the names of the guests expected is the arrivals list.

5. If guests lose their room keys, a member of staff can open their room door with a d) card.

If guests lose their room keys, a member of staff can open their room door with a card.

6. Messages for guests who are out should be placed in the appropriate a) pigeon-hole at reception.

Messages for guests who are out should be placed in the appropriate pigeon-hole at reception.

7. Hotels may manage to fill vacant rooms with d) provisional bookings.

Hotels may manage to fill vacant rooms with provisional bookings.

8. People who have booked but don't arrive are known as d) no shows.

People who have booked but don't arrive are known as no shows.