Question

Укажи, какими правами обладает потребитель согласно Закону "О защите прав потребителей".

Answer 1

Право на обмен товара надлежащего качества (статья 25 Закона РФ "О защите прав потребителей")

Право на качество товара, работы, услуги (статья 4 Закона РФ «О защите прав потребителей»)

Право на информацию о товаре, работе, услуге, изготовителе, продавце и исполнителе (статьи 8,9 и 10 Закона РФ «О защите прав потребителей»)

Право на безопасность товара, работы, услуги (статья 7 Закона РФ «О защите прав потребителей»)

Права потребителя в случае обнаружения недостатков в товаре (статья 18 Закона РФ "О защите прав потребителей")

Право на участие в проверке качества товара (статья 18 Закона РФ "О защите прав потребителей")

Answer 2

Consumer Rights According to the Law on Consumer Protection

In accordance with the Law on Consumer Protection, consumers have several rights that are designed to protect them in various transactions and interactions with businesses. These rights are outlined in the law and provide a framework for ensuring fair treatment and quality products and services for consumers.

1. Right to Safety and Quality

Consumers have the right to expect the products and services they purchase to be safe and of a certain quality. This includes protection from hazardous goods and the assurance that the products meet certain standards of quality and performance.

2. Right to Information

Consumers have the right to be informed about the details of the products and services they are purchasing. This includes information about the ingredients, components, price, and any potential risks associated with the product or service.

3. Right to Choose

Consumers have the right to choose from a variety of products and services at competitive prices. This ensures that consumers are not limited in their options and have the freedom to make informed decisions based on their preferences.

4. Right to Redress

In the event that a consumer is sold a product or service that does not meet the required standards of safety and quality, they have the right to seek redress. This may include compensation, replacement, or repair of the product or service.

5. Right to Consumer Education

Consumers have the right to access education and information that enables them to make informed choices about the products and services they purchase. This includes information about their rights and responsibilities as consumers.

These rights are fundamental to protecting consumers and ensuring fair and transparent transactions in the marketplace.

If you have any further questions or need additional information, feel free to ask!