Question

"Вы заказали книги по почте в интернет-магазине Books and more. Посылка с книгами должна была прийти неделю назад, но ее до сих пор нет. Напишите в магазин письмо и узнайте, где ваш заказ. " Пожалуйста, помогите написать официальное письмо на английском :) +100 к вашей карме :D

Answer 1

October  14, 2013
Internet shop “Book and more”
Dear Sir or Madam!
My name is СВОЕ ИМЯ и ФАМИЛИю. A week ago I ordered some books in your shop. But I haven’t received them yet. Can you tell me where my books are? My order number is 007-124.
I need them as soon as possible. I look forward to your reply and to the resolution of my problem.
Write me please to the address – [email protected]

Yours faithfully,
СВОЕ ИМЯ И ФАМИЛИЮ.

Answer 2

Subject: Inquiry about Order Delivery

Dear Books and More Customer Service,

I am writing to inquire about the status of my recent order, which was supposed to be delivered a week ago. I placed an order for several books through your online store and have yet to receive the package.

I have been eagerly anticipating the arrival of my order and I am concerned that it has not arrived as expected. Could you please provide me with an update on the delivery status of my order? I would like to know if there have been any delays or issues with the shipment.

My order number is [insert order number], and the expected delivery date was [insert expected delivery date]. I would appreciate it if you could look into this matter and provide me with any relevant information regarding the whereabouts of my order.

Thank you for your prompt attention to this matter. I look forward to your timely response and resolution of this issue.

Sincerely, [Your Name] [Your Contact Information]