Question

Выберите подходящий по смыслу вариант ответа. 1. Every plant or factory gives the … for its goods. a) recognition b) quality assurance c) impact 2. The Japanese … the philosophy and ideas of W. Edwards Deming. a) demonstrated b) adopted c) proclaimed 3. Thanks to our high quality products we … our competitive position in the Russian retail market. a) produce b) maintain c) stock 4. The … increase when workers participate in production decisions and know the latest information. a) benefit b) recognition c) productivity 5. The manager … , that our company was going to improve product quality. a) emphasized b) adopted c) took up 6. This plant … a great number of electrical machines for our production. a) stocks b) impacts c) regards 7. … is much lower than the sale price. a) Production decision b) Production cost c) Benefits 8. We have to get this … to continue our goods production. a) TQM b) decision c) quality certification 9. ISO 9000 provides a set of … for a quality management. a) goals b) benefits c) requirements 10. Unfortunately, not all producers are interested in manufacturing … products. a) quality b) stock c) high price 11. The … of every service organization is the customer satisfaction. a) cornerstone b) goal c) impact 12. If we want to maintain our … , we have to reduce the prices for our goods. a) competitive positions b) public sector c) production decision 13. Consumers have a right to return the goods for replacement or … a) satisfy b) refund c) complain 14. We asked to deliver five computer tables, but two of them are … a) provided b) received c) lacked 15. To … these business relationships we have to … the quality of our goods and services. a) enhance, lower b) proclaim, lower c) maintain, improve 16. TQM should be … by all countries to protect the consumer rights. a) adopted b) impacted c) produced 17. Customers must hurry: … of our high quality products are limited. a) stocks b) benefit c) productivity

Answer 1

Ответ:

1-В

2-А

3-В

4-С

5-А

6-В

7-В

8-В

9-А

10-А

11-В

12-А

13-В

14-С

15-С

16-А

17-В

Объяснение:

Надеюсь всё правильно:)

я долго делала это;)

Answer 2

1. b) quality assurance
2. b) adopted
3. b) maintain
4. c) productivity
5. a) emphasized
6. a) stocks
7. b) Production cost
8. c) quality certification
9. c) requirements
10. a) quality
11. a) cornerstone
12. a) competitive positions
13. b) refund
14. c) lacked
15. c) maintain, improve
16. a) adopted
17. a) stocks