Question

В приведенном ниже диалоге один из собеседников был невежлив. Исправьте реплики этого человека.Mr. Simpson: Hello. May I speak to Mr. Ward please?Mr. Ward: Wait.Mr. Simpson: Could you put me through to Mr. Ward?Mr. Ward: Speaking. Charles Ward.Mr. Simpson: Good morning. This is Gary Simpson.Mr. Ward: What?Mr. Simpson: This is Gary Simpson of Grant & Clark speaking.Mr. Ward: What do you want?Mr. Simpson: Could we make an appointment to discuss our contract? Will you be available next Monday?Mr. Ward: No.Mr. Simpson: Oh, that’s a pity. How about this Friday or next Tuesday?Mr. Ward: Tuesday or Friday is fine. I don’t care which.

Answer 1

Mr. Simpson:   Hello. May I speak to Mr. Ward please?
Mr. Ward:        Hello. Excuse me. Just a moment, please.  What can I do for you?
Mr. Simpson:   Could you put me through to Mr. Ward?
Mr. Ward:        Speaking.
Mr. Simpson:   Good morning. This is Gary Simpson.
Mr. Ward:        Sorry I can't hear you well enough.
Mr. Simpson:   This is Gary Simpson of Grant & Clark.
Mr. Ward:        What would you like?
Mr. Simpson:   Could we make an appointment to discuss our contract? Will you be available next Monday?
Mr. Ward:        Sorry I can't. I'll be busy.
Mr. Simpson:   Oh, that’s a pity. How about this Friday or next Tuesday?
Mr. Ward:        Tuesday or Friday is fine. Whichever is suitable for you.

Answer 2

Ответ: В приведенном ниже диалоге невежливым был Mr. Ward. Он не представился, не поблагодарил, не извинился, не уточнил имя собеседника, не выразил интереса к теме разговора, не предложил альтернативы, не подтвердил дату и время встречи. Исправленный диалог может выглядеть так:

Mr. Simpson: Hello. May I speak to Mr. Ward please? Mr. Ward: Hello, this is Mr. Ward. Who is calling please? Mr. Simpson: Good morning. This is Gary Simpson of Grant & Clark speaking. Mr. Ward: Good morning, Mr. Simpson. Thank you for calling. How can I help you? Mr. Simpson: Could we make an appointment to discuss our contract? Will you be available next Monday? Mr. Ward: I'm sorry, but next Monday is not possible for me. I have a prior engagement. Mr. Simpson: Oh, that’s a pity. How about this Friday or next Tuesday? Mr. Ward: This Friday or next Tuesday are both fine for me. Which one do you prefer? Mr. Simpson: Let's say next Tuesday then. How does 10 a.m. sound to you? Mr. Ward: Next Tuesday at 10 a.m. is perfect. I look forward to meeting you then.