Question

Срочно!!!!60б Уявіть ситуацію про невдалу купівлю довгоочікованного товару:опишіть його у листі та напишіть скаргу магазину чи центру послуг де ви купували.- (обсяг не менше 100 слів) По Англ))))

Answer 1

Відповідь:Dear Sir/Madam

I am writing to express my disappointment with the recent purchase of a long-awaited product from your store. I had been eagerly anticipating the arrival of this item and was extremely disappointed to find that it was not what I had expected.

Firstly, the item was not in the condition that was advertised. There were several scratches and marks on the product which were not mentioned in the description or shown in the pictures on your website.

Secondly, the product did not function properly. Despite following the instructions carefully, I was unable to get it to work as it should.

Thank you for your attention to this matter.

Sincerely,

Пояснення:

Answer 2

Subject: Unfortunate Purchase Experience and Complaint

Dear [Store/Customer Service Manager's Name],

I hope this message finds you well. I am writing to express my disappointment and frustration regarding a recent purchase I made at your store, [Store Name], on [Date]. I was eagerly anticipating the arrival of a product that I had been looking forward to for quite some time, but unfortunately, my experience has been far from satisfactory.

On [Date], I visited your store with great excitement to purchase a [Product Name], which I had been researching and saving up for months. I had high expectations for the quality of the product and the service I would receive from your establishment, but my experience left me deeply dissatisfied.

Firstly, when I finally located the product I desired, I noticed that the packaging appeared to be damaged. Despite my concerns, I decided to proceed with the purchase, hoping that the product inside would remain intact. To my dismay, when I opened the packaging at home, I discovered that the [Product Name] was indeed damaged, with visible scratches and dents. This was incredibly disappointing, as I had been looking forward to enjoying it in its pristine condition.

Furthermore, the sales staff I encountered during my visit did not provide the level of assistance and professionalism I expected. I approached a staff member for help with my purchase, but they seemed disinterested and did not address my concerns adequately. This lack of attention to customer service only added to my frustration.

I believe that as a loyal customer who has frequented your store for years, I deserve better treatment and quality assurance. This unfortunate experience has left me questioning whether I should continue to patronize your establishment in the future.

I kindly request that you take this matter seriously and address it promptly. I would appreciate a replacement for the damaged [Product Name] or a full refund for my purchase. Additionally, I hope you will take steps to improve the quality control of your products and the customer service provided by your staff to prevent similar issues from happening to other customers.

I hope to see a resolution to this matter at your earliest convenience. Please contact me at [Your Contact Information] to discuss the next steps. I value the relationship I have had with your store over the years and believe that this issue can be resolved amicably.

Thank you for your attention to this matter, and I look forward to hearing from you soon.

Sincerely,

[Your Name]