Question

Помогите по английскому !!! Complete the sentences. 1. The duty of the chambermaid is …………………………………. . 2. The duties of the assistant manager are ………………………………. 3. The duties of the receptionists are …………………………………… 4. The duty of the general manager is …………………………………. 5. The responsibility of the housekeeper is ……………………………. 6. The responsibility of the porters is ………………………………….

Answer 1

Ответ:

1 ...to see that all rooms are clean and everything is in of order.

2 ...to be responsible to General Manager and responsible for all the departments.

3 ...to reserve rooms, to check in and check out the guests, as well as to deal with their complaints.

4 ...to run the hotel and control the whole work of it. He must also make sure that the hotel is profitable.

5 ...to give orders to the chambermaids.

6 ...to meet people, help them with their luggage and show to their rooms.

Объяснение:

Answer 2

1. The duty of the chambermaid is to clean and maintain the guest rooms, including making the beds, changing linens, and replenishing amenities.

2. The duties of the assistant manager are to assist the general manager in overseeing daily operations, managing staff, handling customer inquiries and complaints, and ensuring efficient workflow.

3. The duties of the receptionists are to greet and check-in/out guests, answer phone calls, make reservations, handle guest requests, and provide information about the hotel and its services.

4. The duty of the general manager is to oversee all aspects of the hotel's operations, including staff management, budgeting, strategic planning, maintaining guest satisfaction, and ensuring the hotel's overall success.

5. The responsibility of the housekeeper is to ensure cleanliness and orderliness in the hotel's public areas, including corridors, lobbies, and common spaces, as well as cleaning and preparing guest rooms.

6. The responsibility of the porters is to assist guests with their luggage, provide directions and information about the hotel's facilities, handle guest requests for transportation or other services, and maintain a high level of guest service and satisfaction.