Question

Помогите пожалуйста !! . Are the sentences true or false? If false, write a true statement. 1. All the staff look after guests. _____________________________________________________ ______________________________________________________________________________ 2. The head receptionist is at the head of the hotel. _______________________________________ ______________________________________________________________________________ 3. The assistant manager is responsible to the head housekeeper. ____________________________ ______________________________________________________________________________ 4. There are two departments in each hotel. _____________________________________________ ______________________________________________________________________________ 5. All departments are closely connected. ______________________________________________ ______________________________________________________________________________ 6. Chambermaids check in and out guests. ______________________________________________ ______________________________________________________________________________ 7. A bellboy shows guests to their rooms. ______________________________________________ ______________________________________________________________________________ 8. The general manager must see that the hotel is profitable. ________________________________ ______________________________________________________________________________ 9. The concierge is responsible for the keys. ____________________________________________ ______________________________________________________________________________ 10. The receptionist deals with complaints. ______________________________________________ ______________________________________________________________________________

Answer 1

Ответ:

1 The main task of all personnel is to look after guests, and each member of staff has its own duty and responsibility. (T)

2 Head Receptionist controls the work of the Front Desk. (F)

3 Assistant Manager is responsible for all the departments. The departments are: Front Desk (Reception), Food and Beverages Department, Housekeeping, Purchasing Department. (T)

4 The number of departments and staff depends on the hotel (F)

5 All departments are closely connected (T)

6 Chambermaids' job is to see that all rooms are clean and everything is in of order. (F)

7 They first meet people, help them with their luggage and show to their rooms. (T)

8  He must see that the hotel is profitable (T)

9 (NOT GIVEN) The concierge is responsible for the keys. (Конкретно про ключи и консьержа информации в тексте нет)

10 Head Receptionist controls the work of the Front Desk. He has some assistants whose duty is to reserve rooms, to check in and check out the guests, as well as to deal with their complaints. (T)

Объяснение:

Answer 2

Of course, I'd be happy to help you. Here are the corrections for each sentence:

1. False. All staff do not look after guests. Various staff members have different responsibilities for guest services.

2. False. The head receptionist is typically in charge of the reception area, not necessarily at the head of the hotel.

3. False. The assistant manager usually reports to the general manager, not the head housekeeper.

4. False. The number of departments in a hotel can vary. There may be more or fewer than two departments.

5. True. All departments in a hotel are closely connected to ensure smooth operations.

6. False. Chambermaids are responsible for cleaning and maintaining guest rooms, not checking in and out guests.

7. True. A bellboy or porter often assists in showing guests to their rooms.

8. True. The general manager is responsible for the overall profitability and management of the hotel.

9. True. The concierge often handles key management and other guest services.

10. True. The receptionist may deal with guest complaints along with other front desk duties.