Question

Improve to make the following sentences more positive. 1. Sorry ,I have no idea about it, as it’s not my responsibility. 2. I’m sorry to have kept you waiting. 3. We can only supply the goods after receipt of your payment. 4. I’m sorry I didn’t respond to you in time. I was too busy. 5. Your letter is not clear at all. I can’t understand it.

Answer 1

1. Sorry, i really have no idea how to help you. It would be better if you solve this problem yourself.

2. I’m terribly sorry for being late. This won’t happen again.

3. Forgive us but we can only supply the goods after you proceed your payment, Sir/Madam.

4. I’ve been preoccupied and couldn’t contact you. I really regret not finding time to answer you, would you forgive me?

5. It would’ve been better if you were to rewrite this letter. It’s a little hard for me to understand.

Answer 2

1. I'd be glad to assist, but this falls outside my area of responsibility.
2. Thank you for your patience. I truly appreciate it.
3. Once we receive your payment, we'll promptly provide you with the goods.
4. I apologize for the delay in my response earlier. My schedule was quite hectic.
5. Could you please provide some additional clarification in your letter? I want to ensure I fully comprehend it.