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Відповідь:Mr Jack Lupin
7834 17th Street
Detroit, Michigan
Electronics Ltd
9034 Commerce Street
Detroit, Michigan
USA, 90345
April 25, 2013
Dear Sirs,
I am writing to inform you that yesterday I got my new TV set which was delivered by your delivery service. The package was undamaged so I signed all documents and paid the rest of the sum. But when I unpacked it I found several scratches on the front panel. I would like you to replace the item or give me back my money. Please let me know your decision within 2 days.
Kind regards,
Jack Lupin
Пояснення:



[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date]
[Recipient's Name] [Recipient's Position] [Company/Organization Name] [Address] [City, State, ZIP Code]
Subject: Formal Complaint
Dear [Recipient's Name],
I hope this letter finds you well. I am writing to express my deep concern and dissatisfaction regarding [specific issue or incident]. As a valued customer/employee/member of your organization, I believe it is important to bring this matter to your attention.
[Provide a detailed explanation of the issue, including relevant dates, locations, and any individuals involved. Be concise but provide sufficient information to support your complaint.]
I regret to say that the manner in which this situation has been handled thus far has been unsatisfactory. Despite my attempts to seek resolution, I have encountered delays, miscommunication, and inadequate support from your team.
I kindly request a thorough investigation into this matter to rectify the issue promptly. I expect a formal response outlining the steps that will be taken to address the problem and prevent its recurrence in the future.
I remain hopeful that you will take this complaint seriously and address it in a timely and efficient manner. Please understand that my intention is not to cause any inconvenience but to ensure a fair and satisfactory resolution.
Thank you for your attention to this matter. I look forward to receiving your response within [specify a reasonable timeframe].
Yours sincerely,
[Your Name]


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