Question

6 Complete the letter by writing one word in each gap. The Manager, Stein’s Camping AccessoriesDear Sir/Madam,I am writing to express my dissatisfaction (0) with the service I received at your shop on Saturday 24 November when I came in with a rucksack which I had purchased (1) ____________ you in March. I have had (2) ____________ many bad experiences with cheap rucksacks, that I decided to buy an expensive one with a guarantee. So in March, I spent £25 (3) ____________a rucksack, which (4) ____________ with a three-year guarantee. However, the zip of the rucksack has regularly jammed; in fact, (5) ____________ time you do it up you have to take great (6) ____________ not to get the surrounding material stuck in the zip. Recently it became so completely stuck that I (7) ____________ patience with it and tore the zip open. The rucksack is now unuseable, but my point is that there is a basic design fault to it. I pointed all (8) ____________ out to the sales assistant, and produced the receipt and guarantee. The assistant said that it was dirty, and that a replacement (9) ____________ not be issued. I explained that it was dirty because I use it every day to cycle in to work, and that on rainy days it gets splashed. But (10) ____________ it is dirty or not has nothing to (11) ____________ with my complaint, which was about the defective zip. Finally, the assistant said I should contact the manufacturers, and gave me their name and address. However, (12) ____________ consulted my local Citizens Advice Bureau, I find this (13) ____________ be wrong. It is the responsibility of the shop (14) ____________ the purchase was made to refund money (15) ____________ supply a replacement for faulty goods. Yours faithfullyBrian Laws 21 баллов дам сроччноооо❤​

Answer 1

Ответ:

1 From

2 So

3 On

4 Came

5 Every

6 Care

7  Lost

8 This

9 Could

10 Whether

11 Do

12 having

13 To

14 where

15 Or

Объяснение:

ТОЖЕ СИЖУ ЭТУ ОЛИМПИАДУ РЕШАЮ

Answer 2

The Manager, Stein’s Camping Accessories Dear Sir/Madam,

I am writing to express my dissatisfaction (0) with the service I received at your shop on Saturday 24 November when I came in with a rucksack which I had purchased (1) from you in March. I have had (2) so many bad experiences with cheap rucksacks, that I decided to buy an expensive one with a guarantee. So in March, I spent £25 (3) on a rucksack, which (4) came with a three-year guarantee. However, the zip of the rucksack has regularly jammed; in fact, (5) every time you do it up you have to take great (6) care not to get the surrounding material stuck in the zip. Recently it became so completely stuck that I (7) lost patience with it and tore the zip open. The rucksack is now unuseable, but my point is that there is a basic design fault to it. I pointed all (8) of this out to the sales assistant, and produced the receipt and guarantee. The assistant said that it was dirty, and that a replacement (9) would not be issued. I explained that it was dirty because I use it every day to cycle into work, and that on rainy days it gets splashed. But (10) whether it is dirty or not has nothing to (11) do with my complaint, which was about the defective zip. Finally, the assistant said I should contact the manufacturers, and gave me their name and address. However, (12) having consulted my local Citizens Advice Bureau, I find this (13) to be wrong. It is the responsibility of the shop (14) where the purchase was made to refund money (15) or supply a replacement for faulty goods.

Yours faithfully, Brian Laws