Question

Після оновлення операційної системи, принтер почав погано працювати. Які дії допоможуть виправити ситуацію? Оберіть два варіанти. А. Перевстановити операційну систему Б. Імовірно після оновлення принтер вже не буде працювати. В. Видалити принтер і заново його встановити Г. Оновити драйвер через диспетчер пристроїв​

Answer 1

В. Видалити принтер і заново його встановити. Іноді проблеми виникають через конфлікт або неправильне розпізнавання принтера операційною системою. Видалення принтера та його повторне встановлення може допомогти відновити зв'язок.

Г. Оновити драйвер через диспетчер пристроїв. Після оновлення операційної системи драйвер принтера може стати несумісним. Оновлення драйвера через диспетчер пристроїв може виправити цю проблему та забезпечити правильну роботу принтера.

Answer 2

Possible Solutions for Fixing Printer Issues After Operating System Update

If your printer is not working properly after updating the operating system, there are several actions you can take to try and resolve the situation. Here are two possible solutions:

A. Reinstall the Operating System Reinstalling the operating system is not typically necessary to fix printer issues after an update. It is a time-consuming process that involves wiping the computer's hard drive and reinstalling the operating system from scratch. This solution should only be considered as a last resort if all other troubleshooting steps have failed.

B. Remove and Reinstall the Printer One possible solution is to remove the printer from your computer and then reinstall it. This can help resolve any compatibility issues that may have arisen after the operating system update. Here's how you can do it:

1. Go to the "Settings" menu on your computer. 2. Select "Devices" or "Printers & Scanners." 3. Find your printer in the list of devices and select it. 4. Click on the "Remove device" or "Uninstall" option. 5. Follow the on-screen instructions to complete the removal process. 6. Once the printer is removed, restart your computer. 7. After the restart, reconnect the printer to your computer and follow the prompts to reinstall it.

C. Update the Printer Driver through Device Manager Updating the printer driver through the Device Manager can also help resolve printer issues after an operating system update. Here's how you can do it:

1. Press the Windows key + X on your keyboard and select "Device Manager" from the menu that appears. 2. In the Device Manager window, locate and expand the "Printers" or "Print queues" category. 3. Right-click on your printer and select "Update driver." 4. Choose the option to search automatically for updated driver software. 5. Follow the on-screen instructions to complete the driver update process. 6. Once the driver update is complete, restart your computer and check if the printer is working properly.

It's worth noting that these solutions are general troubleshooting steps and may not always resolve printer issues after an operating system update. If the problem persists, it may be helpful to consult the printer manufacturer's support website or contact their customer support for further assistance.

I hope this helps! Let me know if you have any other questions.