Question

Составьте требование-претензию к продавцу, у которого вы приобрели некачественный товар.

Answer 1

Ответ:

Здравствуйте, я бы хотел заменить товар на более бодобающий ибо этот (можешь заменить на свой товар) имеет абсолютно ужасное качество. Коробка (или что-то другое) в ужасном состоянии, а сам товар (замени на то что в коробке) ещё хуже. Требую поменять товар на более лучшее качество и книгу жалоб магазина.

Answer 2

Writing a Complaint Letter to the Seller Regarding a Defective Product

When writing a complaint letter to a seller about a defective product, it's important to clearly communicate the issue and your expectations for resolution. Here's a detailed outline of the requirements and content you can include in your complaint letter:

1. Heading and Contact Information: Start your letter with your name, address, phone number, and email address. Include the date of writing the letter as well.

2. Seller's Information: Provide the seller's name, address, and contact details. If applicable, include any relevant order or invoice numbers.

3. Salutation: Begin your letter with a polite salutation, such as "Dear [Seller's Name]."

4. Introduction: In the opening paragraph, state that you are writing to express your dissatisfaction with a product you purchased from the seller. Mention the specific product name, purchase date, and any other relevant details.

5. Description of the Issue: Clearly describe the problem with the product. Be specific about the defects, malfunctions, or any other issues you have encountered. Include relevant details such as when the issue first occurred and how it has affected your use of the product.

6. Supporting Evidence: If possible, attach or mention any supporting evidence you have, such as photographs, videos, or receipts. These can help strengthen your case and provide a clear understanding of the issue.

7. Expectations for Resolution: Clearly state what you expect the seller to do to resolve the issue. This could include options such as a refund, replacement, repair, or compensation for any damages or inconveniences caused.

8. Deadline for Response: Specify a reasonable deadline for the seller to respond to your complaint and provide a resolution. This will help ensure timely communication and action.

9. Closing: Thank the seller for their attention to the matter and express your hope for a prompt resolution. Sign off with a polite closing, such as "Sincerely" or "Best regards," followed by your name.

Remember to keep a copy of the complaint letter for your records and consider sending it via certified mail or with a delivery confirmation to ensure it reaches the seller.

Please note that the information provided above is a general guide for writing a complaint letter. It's always a good idea to tailor the letter to your specific situation and use appropriate language to maintain a professional tone.

I hope this helps! Let me know if you have any further questions.