Question

Помогите пожалуйста написать текст на английском:"You have been treated rudely by a shop assistant.Write a letter of complain to the manager requesting that the matter be given immediate attention. На уровне 10 класа Пожайлуста !!!!! Если хотите то могу на карточку скинуть тоже. Спасибо!

Answer 1

Dear Manager,

I am writing to bring to your attention a very unpleasant experience I recently had at your store. I was treated extremely rudely by one of your shop assistants, and I feel compelled to express my dissatisfaction and request immediate attention to this matter.

On [date], I visited your store with the intention of purchasing [specific item]. As I approached the counter to inquire about the availability of the product, the shop assistant on duty, whose name I unfortunately did not catch, greeted me with a dismissive attitude and a complete lack of professionalism.

Not only did the shop assistant fail to acknowledge my presence for several minutes, but when I finally managed to get their attention, they responded in a condescending and disrespectful manner. Their tone was sarcastic, and they made me feel as though my presence as a customer was an inconvenience to them.

I must emphasize that I have been a loyal customer of your store for many years, and I have never before encountered such blatant disregard for customer service. I believe that every customer deserves to be treated with respect and courtesy, regardless of the circumstances.

I kindly request that you look into this matter and take the necessary steps to address the behavior of your shop assistant. Their actions reflect poorly on your establishment and may deter other customers from returning in the future. I suggest conducting proper training sessions for your staff to ensure they understand the importance of providing exceptional customer service.

Furthermore, I would appreciate if you could inform me of the actions taken to rectify this issue. I trust that you will handle this complaint with the utmost seriousness and urgency it deserves.

Thank you for your attention to this matter. I hope that you will take the necessary steps to ensure that no other customer has to endure such a negative experience at your store.

Yours sincerely, [Your Name]