Question

Задание: составьте деловое письмо на английском языке на основе заданной ситуации. Topic You work for a big international company and have been asked to find a suitable venue for a full-day seminar. The location is preferably a hotel in Europe since you have many branches there. Write a letter to the hotel’s Reservation Manager making all the necessary arrangements. You should mention the date and time when you check in and check out, the number and type of rooms you need. You are supposed to find out the following information: - hotel charges and discounts; - cancellation policy of the hotel; - conference facilities for the seminar; - safety and hygiene measures implemented to deal with the coronavirus; - hotel’s recreational activities; - tours and excursions provided by the hotel concierge service.

Answer 1

Ответ:

Dear manager,

Hello. My name is Robert Smith and I work for Alphabet. I have already contacted you before. I want to look into some important details and ask questions.

First of all, I need to know about conference halls for the seminar we will be holding in your hotel. How many seats are there and how big is it? Second of all, I need to book ten double deluxe rooms and two deluxe single rooms. Third of all, I would like to see a list of prices and to know if there is a possibility of any discount. Besides, I am also curious about cancellation policy. I have to know whether the company will be able to get the money for the rooms back in case of further pandemic restrictions. By the way, I want to be aware of safety and hygiene measures in your hotel. How often do you clean the rooms? Additionally, I would like to know if there is a pool or a spa in your hotel. Lastly, do you provide tours and excursions? Does the price of the rooms cover the cost of the tours?

We will be checking in on March, 11 and checking out on March, 18. Please kindly answer all of my questions. I am patiently waiting for your reply.

Faithfully,

Robert Smith

Объяснение:

Answer 2

Subject: Inquiry and Arrangements for Full-Day Seminar Venue

Dear [Reservation Manager's Name],

I hope this message finds you well. My name is [Your Name], and I am writing on behalf of [Your Company], a prominent international corporation with branches across Europe. We are in the process of organizing a full-day seminar for our team and are in search of a suitable venue.

Given our extensive presence in Europe, we believe that [Hotel Name] could be an ideal location for this event. We have heard wonderful things about your establishment and are interested in learning more about the services and amenities you offer.

To that end, we kindly request information on the following:

1. Hotel Charges and Discounts: Could you please provide us with a detailed breakdown of your charges for accommodation and any available discounts for group bookings?

2. Cancellation Policy: It would be greatly appreciated if you could share the hotel's policy regarding cancellations, including any associated fees.

3. Conference Facilities: We require adequate facilities for our seminar. Could you please outline the available options and any associated costs?

4. Safety and Hygiene Measures: In light of the ongoing COVID-19 pandemic, we are particularly interested in the safety and hygiene measures that [Hotel Name] has implemented. Ensuring the well-being of our participants is of paramount importance to us.

5. Recreational Activities: Additionally, we would like to inquire about any recreational activities or amenities that your hotel offers, as some of our attendees may wish to extend their stay.

6. Tours and Excursions: We have heard that [Hotel Name] has an exceptional concierge service. Could you please provide details on the tours and excursions that they can arrange for our participants during their stay?

For your reference, our intended check-in date is [Date], and we plan to check out on [Date]. We anticipate requiring [Number] [Type of Rooms] for our team members.

We greatly appreciate your assistance in providing this information. Once we have a comprehensive understanding of your offerings, we will be better positioned to make a decision regarding our seminar venue.

Please do not hesitate to contact me at [Your Contact Information] should you require any further details from our end. We look forward to the possibility of collaborating with [Hotel Name] for this event.

Thank you for your prompt attention to this matter.

Warm regards,

[Your Name] [Your Position] [Your Contact Information] [Your Company]