Question

Read and listen to the dialogues. Victor Klimenko, the new Commercial Director of TST Systems, is going to England on business. He is telephoning John Cartwright. Victor is asking John to reserve a room at a hotel. After that Victor is buying an air ticket to London. Telephone Conversation with the British Firm - Continental Equipment. Can I help you? - I’d like to speak to Mr. Cartwright. - Mr. Cartwright? Who’s calling, please? - This is Victor Klimenko, from TST Systems. - Hold on, please, I’ll find out if he is in. - What is it, Miss Eliot? - Mr. Klimenko wants to talk to you, sir. - I’m very busy at the moment. Ask him to phone later. - Yes, sir. - Oh … wait a minute, Miss Elliot. Who is Mr. Klimenko? - He said he was from TST Systems. - From TST Systems? Oh, ask him what his telephone number is. I’ll ring him back. - Hello? This is Mr. Cartwright’s secretary speaking. - Yes … Klimenko, here. - I’m sorry, Mr. Cartwright very busy at the moment. Can you tell me your telephone number, Mr. Klimenko? Mr. Cartwright will call you later. - Of course. Double five-nine-three-six-four-two. - … and where are you calling from? - From Kiev, Ukraine. - Could you tell me the code for Kiev? - Three-eight-o-double-four. - Thank you, Mr. Klimenko. - Hello? Is that TST Systems? - Yes. - This is John Cartwright from Continental Equipment. May 1 speak to Mr. Klimenko. - Yes, Klimenko speaking … . - Did you want to speak to me? - Yes, Mr. Cartwright. I’m the new Commercial Director of TST Systems. I’ve pleasure in informing you that we carefully studied your materials and decided to accept your proposal. - Thank you, Mr. Klimenko. - I am planning to come to Brighton and discuss with you the main points of our agreement in detail. - When are you going to come? - On Wednesday, next week. - That’s fine. Are you going to travel by air? - Of course. The Ukraine International Airlines Flight from Kiev arrives at Gatwick Airport at about 10 o’clock, as far as I know. - O.K. There is the 12.20 train from London to Brighton. If you take a train or a bus to the railway station, you’ll be in time to catch the train. We’ll meet you at the station in Brighton. - Thank you, Mr. Cartwright. Which hotel in Brighton do you recommend? - I’d recommend the Northern Star Hotel. It’s very nice and isn’t very expensive. Shall we reserve a room for you? - Yes. If it isn’t too much trouble. I’d like to book a single room with private bathroom for three nights. - O.K. Remember me to Mr. Pospelov. - Certainly I will. - Goodbye, Mr. Klimenko. Have a good trip. - Goodbye, Mr. Cartwright. See you next week. Reserving a Room at the Hotel - Hello. Northern Star Hotel. Can I help you? - Yes. I’d like to reserve a single room with bathroom, for three nights, from Wednesday, the 12th of February, to Friday, the 14th of February, inclusive. - Let me see … Yes, sir. A single room for three nights with English breakfast, is that right? - Yes, that’s right. - What is your name, please? - It’s for Mr. Klimenko. - Could you spell it, please? - Yes, of course. K-L-I-M-E-N-K-O. - Thank you, sir. - Shall I send a deposit? - No. It isn’t necessary, sir. - Thank you very much. Buying a Ticket - Good morning. What can I do for you? - I want to fly to London. Are there any seats available on Wednesday, next week? - Are you flying alone, sir? - Yes. - What class? - Economy. - Just a moment, sir … I’ll check … yeah … there are a few seats left. - Fine. - What is your name, sir? - Victor Klimenko. - As a rule, we sell Ukrainian citizens return tickets. You can buy an open return. - O.K. How much is it? - It’s one thousand, one hundred and fifty-five grivnas, including airport taxes. - May I pay in cash? - Certainly, sir. Here you are. Flight PS501. - What time is the flight due to depart? - It leaves at 8.55 a.m., but you must check in one hour prior to departure, sir. - And what time does it arrive in London? - 10.30 local time. There’s two hours time difference, you know. - Thank you very much. Answer the questions. 1. What is Victor Klimenko’s job? 2. Where is he going to? 3. Who is he phoning? 4. How is Victor Klimenko going to travel? 5. Which hotel does Mr. Cartwright recommend? 6. How long is Victor Klimenko going to be in Brighton? 7. Is Victor Klimenko flying alone? 8. How much is the ticket to London? 9. How is Victor Klimenko paying? 10. What time does the plane depart? 11. When should Victor Klimenko check in? 12. What time does the plane arrive in London?

Answer 1

1) Commercial director.

2) He going to Brighton.

3)he calling to mr.Cartwright .

4)Victor Klimenko going to travel on plane.

5)He recommend the Northern Star Hotel.

6)Viktor Klimenko will be in Brighton for three nights.

7)Viktor Klimenko will be in Brighton for three nights.

8)One thousand, one hundred and fifty-five grivnas, including airport taxes.

9)He is pay in cash/

10)He is leaves at 8.55 a.m.

11)He must check in one hour prior to departure.

12)The plane will arrive 10.30 local time.

Answer 2

• So, the room is reserved for Mr. Klimenko from Wednesday, the 12th of February, to Friday, the 14th of February, inclusive. A single room with English breakfast. Is there anything else you would like to request for your stay, Mr. Klimenko?

• Yes, I'd like to inquire about the facilities available at the hotel. Does the Northern Star Hotel have Wi-Fi access in the rooms?

• Yes, sir. We do provide complimentary Wi-Fi access in all our rooms and public areas of the hotel.

• That's great. And do you have a gym or fitness center in the hotel?

• I'm sorry, but we don't have a gym on the premises. However, we can provide you with information about nearby fitness centers or recreational facilities if you're interested.

• Oh, that won't be necessary. I was just curious. One more thing, does the hotel offer airport transfers from Gatwick Airport?

• Yes, Mr. Klimenko, we do offer airport transfer services for our guests. Would you like us to arrange one for you?

• Yes, please. I'll be arriving at Gatwick Airport on Wednesday at around 10 o'clock. It would be convenient if someone from the hotel could pick me up.

• Noted, Mr. Klimenko. We'll arrange for a driver to be at the airport to pick you up. We'll need your flight details to ensure a smooth transfer. Could you provide us with your flight number and estimated arrival time?

• Of course. My flight number is UIA 123, and it's scheduled to arrive at Gatwick Airport at 10:15 AM.

• Perfect. We'll have a driver waiting for you at the airport with a sign displaying your name. Is there anything else we can assist you with?

• No, that's all for now. Thank you for your help. I'm looking forward to my stay at the Northern Star Hotel.

• You're welcome, Mr. Klimenko. We'll make sure you have a pleasant stay with us. If you need any further assistance or have any special requests during your stay, don't hesitate to let us know. Have a safe trip, and we'll see you on Wednesday.

• Thank you. Goodbye.