Question

1 DDD DDDDD T23 Match the complaints (148) with the apologies (a-h). Then listen to check. Complaint 1 Excuse me, there's a mistake in this bill. 2 My parcel still hasn't arrived. 3 Excuse me, but why is this book wet? 4 I'm sorry but I can't eat this - I'm a vegetarian. 5 This table is too small for eight people. 6 You forgot to text me about the party. 7 This spaghetti Bolognese isn't hot enough. 8 You're very late! Apology a I'm sorry. I dropped it in the bath. It was rather stupid of me. b I'm very sorry. Let me take it back to the kitchen. C I'm very sorry but there isn't a bigger table free. d I'm really sorry. I sent it to the wrong address. e I'm sorry - it wasn't my fault. The train was delayed. f I'm sorry. I didn't realise. Have some vegetable curry instead. g I'm sorry, I completely forgot. h I'm really sorry, madam. I added €10 by mistake.

Answer 1

Ответ:

Объяснение:

1 h

2 d

3 a

4 f

5 c

6 g

7 b

8 e

Answer 2

Matching the complaints with the apologies:

1 - Complaint: Excuse me, there's a mistake in this bill. Apology: h) I'm really sorry, madam. I added €10 by mistake.

2 - Complaint: My parcel still hasn't arrived. Apology: d) I'm really sorry. I sent it to the wrong address.

3 - Complaint: Excuse me, but why is this book wet? Apology: a) I'm sorry. I dropped it in the bath. It was rather stupid of me.

4 - Complaint: I'm sorry but I can't eat this - I'm a vegetarian. Apology: f) I'm sorry. I didn't realize. Have some vegetable curry instead.

5 - Complaint: This table is too small for eight people. Apology: c) I'm very sorry but there isn't a bigger table free.

6 - Complaint: You forgot to text me about the party. Apology: g) I'm sorry, I completely forgot.

7 - Complaint: This spaghetti Bolognese isn't hot enough. Apology: b) I'm very sorry. Let me take it back to the kitchen.

8 - Complaint: You're very late! Apology: e) I'm sorry - it wasn't my fault. The train was delayed.