Question

A Provide examples of formal stakeholdercommunicationmethods​

Answer 1

Ответ:

A project stakeholder is a person, group, or organization that can influence the project, or that can be affected by the results of the project or individual project objectives.

As can be inferred from the definition, the interested party can be both external and internal to the project.

So, the interested party has interests in the project that can be affected both positively and negatively during the execution or as a result of the completion of the project. In addition, different stakeholders may have conflicting expectations.

So it turns out that if someone has some expectations from the project and can influence its progress, but the project Manager does not know about it, then the actions of the interested party may be an unpleasant surprise for them.

Answer 2

Formal stakeholder communication methods are structured and often follow established protocols and procedures. These methods are typically used when dealing with important stakeholders, regulatory bodies, or in situations where clear documentation and formality are required. Here are some examples of formal stakeholder communication methods:

1. Written Reports: Detailed reports are a common way to communicate formally with stakeholders. These reports can include project updates, financial statements, performance metrics, and other critical information. Annual reports and quarterly reports for shareholders are classic examples.

2. Meetings and Presentations: Formal meetings or presentations, often with agendas and specific time slots for different topics, allow stakeholders to discuss and deliberate on important matters. These can include board meetings, shareholder meetings, or regulatory hearings.

3. Letters and Memos: Official letters and memorandums are used for one-to-one or one-to-few communication with stakeholders. For example, a CEO might send a formal letter to shareholders regarding a major corporate decision.

4. Contracts and Agreements: Legal contracts and agreements are used to formalize commitments and obligations between parties. These documents are legally binding and are typically used in business partnerships, mergers, acquisitions, and other significant transactions.

5. Policy Documents: Formal policies and procedures are essential for communicating how an organization operates and makes decisions. These documents can include corporate governance policies, compliance manuals, and ethical guidelines.

6. Regulatory Filings: Publicly traded companies often have to file various reports and disclosures with regulatory bodies like the Securities and Exchange Commission (SEC) in the United States. These filings include annual reports (e.g., 10-K) and quarterly reports (e.g., 10-Q).

7. Press Releases: When a company has important news or announcements to make, they often issue formal press releases. These are distributed to the media and the public to ensure accurate and consistent communication.

8. Official Emails: While less formal than letters, official emails can still be used for formal communication. They are often used for internal communication within an organization, especially when dealing with remote teams or distributed stakeholders.

9. Webinars and Conference Calls: When stakeholders are geographically dispersed, webinars and conference calls can be a formal way to disseminate information and facilitate discussion.

10. Annual General Meetings (AGMs): Publicly traded companies are required to hold AGMs to formally communicate with shareholders, provide financial updates, and allow shareholders to vote on key issues.

11. Newsletters and Magazines: Some organizations publish formal newsletters or magazines to keep stakeholders informed about company news, industry trends, and other relevant topics.

12. Social Media Updates: While not traditionally considered formal, official social media accounts can be used for formal stakeholder communication when properly managed. Companies often use platforms like LinkedIn to share corporate updates.

These formal communication methods help organizations maintain transparency, comply with regulations, and ensure that stakeholders are informed and engaged in important decisions and developments. The choice of method depends on the nature of the information and the audience being addressed.