Question

2 Write a letter of complaint. Choose a problem, a suggestion and compensation. You can also useyour own ideas!Problems• burnt food and old, brown lettuce in a pizzarestaurantvery large spider in a bag of bananas boughtat a supermarketSuggestions• check bags before they go on sale• improve staff trainungCompensation• a refundan apologyRerneraber to• use polite, formal language.• structure and lay out your letter correctlyдаю 50 баллов 7-8 предложений​

Answer 1

Ответ:

я не знаю:)

Объяснение:

Answer 2

[Your Name] [Your Address] [City, State, ZIP Code] [Email Address] [Phone Number] [Date]

[Manager's Name] [Restaurant/Supermarket Name] [Address] [City, State, ZIP Code]

Dear Sir/Madam,

I am writing to express my deep dissatisfaction with a recent experience at your [Pizza Restaurant/Supermarket Name] location, which has left me quite disappointed. I believe it is important to bring this matter to your attention in the hope that necessary improvements will be made.

On [Date], I visited your [Pizza Restaurant/Supermarket Name] and encountered a highly unpleasant problem. I ordered a pizza and salad at your establishment, and to my dismay, the food I received was far from the standard I expected. The pizza was severely burnt, rendering it inedible, and the salad contained old, brown lettuce leaves. This not only spoiled my dining experience but also raised concerns about the quality of the food being served to customers.

Additionally, when I purchased a bag of bananas from your supermarket on [Date], I discovered an exceptionally large spider within the bag. This was a shocking and unsanitary experience, and I believe that such incidents should not happen in a reputable establishment like yours.

To address these issues and prevent future occurrences, I would like to suggest the following:

1. Enhanced Inspection: Please consider implementing a more rigorous inspection process for food quality in your kitchen and supermarket. This will help ensure that burnt food, old produce, and foreign objects are not delivered to customers.

2. Improved Staff Training: It is crucial that your staff is adequately trained to maintain food quality standards and inspect produce before displaying it for sale. Additional training could help them better identify and address these issues.

In light of these unfortunate experiences, I kindly request the following compensation:

1. Refund: I would appreciate a full refund for the pizza and salad that I purchased at your restaurant, as well as a refund for the bag of bananas from your supermarket.

2. Apology: A sincere apology from your management would be greatly appreciated to show your commitment to customer satisfaction.

I hope that my feedback will be taken seriously, and that the necessary steps will be taken to rectify these problems. I believe in your commitment to maintaining high standards and look forward to hearing from you promptly. Please do not hesitate to contact me at [Your Phone Number] or [Your Email Address] if you require any additional information or clarification regarding my complaint.

Thank you for your attention to this matter, and I trust that you will take the appropriate actions to ensure that other customers do not have to experience similar disappointments in the future.

Sincerely,

[Your Name]